1. Introduction

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This privacy statement explains how Eide Family AS collects and uses personal data. We are committed to protecting your privacy and process all personal data in accordance with applicable data protection legislation (GDPR).

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2. Responsible for processing

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Eide Family AS
Støavegen 98
5640 Aikelandsosen
E-mail: post@efb.no

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3. What personal data we collect

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Through our contact form, we collect the following information:
• First and last name
• Phone number
• E-mail address
• Company name (optional)
• Message content

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4. Purpose of treatment

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We process the personal data in order to:
• Respond to inquiries via the contact form
• Provide the best possible service and follow-up
• Manage customer relationships

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5. Basis of treatment

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The processing of personal data is based on:
• Consent when submitting the contact form
• Legitimate interest in being able to respond to and follow up inquiries

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6. Storage and deletion

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• Personal data from the contact form is stored only on our email server
• We follow the following deletion procedures:
▪ General inquiries are deleted after 12 months
▪ Inquiries leading to customer relationships are archived in accordance with the Bookkeeping Act
▪ Regular review of email server every 6 months to ensure that outdated requests are deleted

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7. Cookies (cookies)

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We use PostHog for anonymous analysis of web traffic. This tool:
• Stores data only temporarily in the browser's memory (“memory persistence”)
• Processes data on servers within the EU
• Does not collect personally identifiable information
• Used only to improve the user experience on the website

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8. Your rights

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You have the right to:
• Gain insight into what personal data we hold about you
• Require rectification or erasure of your personal data
• Require restriction of treatment
• Objecting to the treatment
• Receive the personal data in a structured format (data portability)
To exercise your rights, contact us at post@efb.no.

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9. Information security

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We have implemented technical and organisational measures to secure your personal data against unauthorised access, alteration, disclosure or destruction.

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10. Changes to the Privacy Policy

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We reserve the right to change this Privacy Policy. Major changes will be notified on our website and/or by email.

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11. Court of Appeal

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If you believe that our processing of personal data does not comply with this privacy statement or data protection legislation, you have the right to complain to the Norwegian Data Protection Authority.

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Last Updated: 02.04.2025

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